Shipping Policy
At DNH Decals, we aim to provide high-quality custom decals at affordable prices while maintaining professional production standards and reliable international delivery. This Shipping Policy explains how we process, produce, and deliver your orders.
Business & Production Model
DNH Decals is an Australia-registered business, serving customers in Australia and worldwide.
To keep our pricing competitive and accessible, all design work, printing, and production are carried out at our dedicated production facility in India. This structure allows us to significantly reduce labour and operational costs while maintaining high-quality output.
Despite production being based in India, our quality standards remain premium as we use only imported materials and professional printing systems.
Premium Materials & Printing Quality
We are committed to delivering long-lasting, high-resolution decal products using only the best materials available in the industry.
All decals are produced using:
- Premium Waterslide Decal Paper (Imported)
- High-Quality White Vinyl (Imported)
- Clear Vinyl Sheets (Imported)
- Materials sourced from South Korea and Japan
- Professional Roland VS-300i Eco-Solvent Printing System
- High-definition printing up to 1440 DPI
- Advanced ink system: CMYKLcLm + White + Metallic Printing
Every order is carefully printed, inspected, and packed to ensure professional-grade quality before dispatch.
Shipping Origin
Please note:
- All orders are printed and shipped directly from India
- Orders are processed only after artwork approval (for custom designs)
- We do not hold physical stock in Australia at this stage
This model allows us to provide high-quality decals at affordable pricing while maintaining global shipping availability.
Shipping Method
We currently ship all orders using:
- India Post Standard International Shipping Only
This service is selected for its balance of affordability and reliability for international deliveries.
Tracking availability may vary depending on destination and service type used.
Processing Time
Before shipment, each order goes through a production process that includes printing, quality control, and packaging.
Estimated processing times:
- Standard Orders: 2–5 business days
- Custom Orders: 3–10 business days
- Bulk Orders: Timeframe provided individually based on order size
Processing begins once payment is confirmed and artwork is approved (where applicable).
Estimated Delivery Time
After dispatch, delivery times are estimated as follows:
- Australia: 12–20 business days
- New Zealand: 12–20 business days
- United States: 12–25 business days
- Canada: 12–25 business days
- United Kingdom: 12–25 business days
- Europe: 12–30 business days
- Rest of the World: 12–30 business days
Please note that these are estimated timeframes only and actual delivery may vary depending on customs clearance, postal delays, public holidays, and local postal service performance.
Tracking Information
Where available, tracking numbers will be provided once the order has been shipped.
Customers are responsible for monitoring their shipment using the provided tracking details.
In some cases, standard postal services may offer limited tracking updates depending on the destination country.
Customs, Duties & Import Taxes
International customers may be required to pay customs duties, import taxes, or other charges depending on their country’s regulations.
These charges are not included in our product or shipping prices and are the responsibility of the buyer.
We recommend checking your local import policies before placing an order.
Incorrect Address Disclaimer
Customers are responsible for providing complete and accurate shipping information.
DNH Decals is not responsible for:
- Delays caused by incorrect address details
- Lost parcels due to incomplete information
- Additional reshipping costs caused by address errors
Please double-check your shipping details before placing your order.
Delays & Lost Shipments
While we use reliable postal services, delays can occasionally occur due to customs, weather conditions, or postal backlogs.
If your order is delayed beyond the expected timeframe, please contact our support team and we will assist in tracking and resolving the issue.
In rare cases of lost shipments, we will work with the postal service to investigate the matter.
Customer Support
If you have any questions regarding shipping, delivery, tracking, or customs, please contact our support team:
Email (Australia Support): info@dnhdecals.com.au
We are committed to responding to all inquiries as quickly as possible and ensuring a smooth customer experience.